FTM Banner

What is Family Tree Maker 2019? 

Family tree maker 2019 is an upgrade version of the software. The updated version of the software has many advanced features which helps a user to decorate a family tree in a better and easy way. In this article, we have discussed how to upgrade the family tree maker 2019 software.

With the family tree maker 2019 upgrade, FTM 2019 users can now build tree more easily. For more information you can contact us, we are a premium support service provider.

For existing users of FTM software, they need to upgrade to family tree maker 2019 software. For new users, they need to download the software.


Family Tree Maker 2019 Release Date

Mackiev has recently updated the software. FTM 2019 is the updated version of the software. On 22nd September 2019, Mackiev has announced the update. It will be available in summer in 2019.

Is Family Tree Maker 2019 Upgrade Necessary?

As we have mentioned, Mackiev has announced FTM software update. Now, FTM software users have to upgrade to FTM as Mackiev as already stop the sync of FTM 2014 and the older version. So, if you have not upgraded to family tree maker 2019, then you must update the software. 


Family Tree Maker 2019 Upgrade

Here, we have explained how to download, install and upgrade the software.

Here are the steps which a user needs to follow to download the software.

Step 1: Open the FTM upgrade page on the Mackiev website.

Step 2: Form & Verification – In step 2, user needs to fill the details asked in the form. After filling the details click on “Verify User” button.

Step 3: After getting the details verified, user will see a notification “ Thank you for purchasing FTM 2019 software”. Now, user needs to click on the “Continue” option.

Step 4: Users will see three options on the screen as follows – 

Family tree maker 2019 Download – If a user wants to download the software then just click on the “download” option. A link will be sent to user’s mail id registered with Mackiev.


Family tree maker USB + Download – Through this option user can directly download the software plus will get a USB flash drive.

Family tree maker DVD + Download – User can download the family tree maker 2019 software plus can order a DVD.

User needs to choose one of the options as per requirement. Now, click on the “NEXT” option.

Step 5: Users will see a web page that shows “family pack”. Press the “Show Details” option and read about the family pack. It is an optional service provided by Mackiev.

Step 6: User will now be redirected to the “Gift Center page”. Users can select the products as per requirement. Users can also add or remove products from the gift center.

Step 7: Now simply click on the “ORDER NOW” option.

Step 8: Now, fill the order information and press the “NEXT” option.

Step 9: Kindly recheck the order details before pressing the “Complete Order” option.

After completing the order, user will get a link on the mail. The software is compatible with MAC & Windows operating system. Users will also get the link to download FTM 2019 installer.


Downloading Family Tree Maker 2019

After completing the order, users will get a link to download the family tree maker 2019 software. They just need to click on the link and the software will download automatically.


Installing Family Tree Maker 2019

After getting the FTM 2019 software file, users  need to double click on the file. Now, users have to follow the steps guided by the software. It will take a few minutes for installation. After the installation, you will see an icon on desktop “2019”. 

Click on the icon, now you can see your family tree maker 2019.

Windows user will have the icon on the desktop by default, MAC users will have the icon on the desktop or in the application folder.


Family Tree Maker 2019 Features

The upgrade version of the software comes with many advanced features. They are: – 

Family Tree Maker 2019 Browsing: – This feature in the software helps user in browsing the tree more easily than before.

Cropping Tool: – Cropping tool is another feature in the software. It helps user to crop profile picture.

Color Coding: – Color code feature has been upgraded in the software.

Family Tree Maker on Smartphones & Tablets: – Now users can see their family tree maker on smartphones and tablets.

Family Tree Maker Time Machine: – This is a highly advanced feature in family tree maker software. Users can see the history of the changes which have been made on the tree.

Family Search Integration: – Family search integration

that allows you to access all the records hints just by searching a match in your tree.Users can also download a branch from the tree.

Tree Vault Cloud Services: – Tree Vault Cloud service help user to keep  data safe and online. In case, if user lost the data, tree vault cloud act as a backup from where user can download the tree. It is a one year free service for the family tree maker 2019 software users.

TreeVault Next of Kin Service – As a TreeVault subscriber user can choose to pass the TreeVault account to anyone.

Sync progress report: – It shows the number of people who are in sync with the family tree maker 2019 software. Now, users can see who is using the software.

Sync Weather: – This feature in family tree maker indicated the right time when user should connect the tree with ancestry.com.

FTM Enhanced Performance: – Family tree maker 2019 upgrade has come up with an enhanced performance. 

Merge information in family tree maker software: – Now, users can easily merge tree information.

Change Log: – In Family tree maker 2019, if user have missed some details in the tree and later wants to make changes into the tree. Now, the user can make changes with a change log feature.

For example, maybe the user realizes that some changes were made five days ago, but the last backup is 1 month old and the user doesn’t want to do all the hard work again. Users can roll back to just before the mistake was made with a single click, then use the change log to restore the work user has made since then.

Family Search Integration 2.0: – Previously, In FTM 2017 Family Search Integration only gives us Family tree hints. Now with FTM 2019 upgrade, Mackiev has introduced a new feature that allows users to access all the records hints just by searching a match in the tree. Users can now download a branch from the Family Search Family Tree.

Hints in the Index: – Previously Ancestry hints only appear in Family Search. But now In FTM 2019, Ancestry and Family Search hints appear in the People index too.  

Smart Filters: – In FTM 2019, a new feature is introduced to create and save filtered lists. Now, users can create a filtered list by adding people if they match the given criteria.

Folder Counters: –Now folder tabs show the number of items stored in each folder.


 Family Pack in the Software

Family pack in family tree maker 2019 software allows multiple users to use the software. Earlier, users have to pay $20 for the same service. Now, Mackiev is giving the service for free.


Maureen’s Taylor’s E-book

Maureen’s Taylor E-book in family tree maker 2019 helps user to keep tree images safe. 


Family Tree Maker 2019 FAQ

In this section, we have answered queries which a family tree maker 2019 software users has. They are: – 

Can User Sign up for Beta Testing?

Yes, users of the FTM software are entitled for beta testing. Users need to contact Mackiev for the signup form. Mackiev will send the beta version of FTM 2019 software.


Do I have to pay for the family tree maker 2019 upgrade?

Yes, users have to pay for the family tree maker 2019 software upgrade. 


How much does the software upgrade cost?

The total cost of the software depends upon the additional services which a user buys along with the software.


Is there a discount for existing customers of family tree maker?

Yes, existing users of family tree maker can buy the software at a discount. For the discount, user must be registered with Ancestry.com.


I just install the family tree maker 2019 software. Is there a need to keep the previous version?

If you have updated to family tree maker 2019, then there is no need to keep the previous version of the software. All the data from the previous version of the software will be moved to new version of the software.


Do users of FTM can also use a feature of different language?

Yes, users can also use the feature of different languages also. 


Problems in Family Tree Maker 2019 Software

With the family tree maker 2019 upgrade, there are many problems which users are facing. We have received queries from users related to the software. They are: – 

White Label Error Page: – White label error page is an error in which the whole screen goes white. This is one of the common problem users are facing.

Date & Time Error: – Users are also getting date & time error in the software. This problem was not in the previous version of the software. Make sure that the time & date on your computer system are correct.

404 not found: – Suppose, a user in entering a piece of information and in return it shows “404 not found error”. This problem arises when the software is unable to fetch the given data.

Here are some tips which will help a user to resolve these problems. They are: – 

Clear Browsing History: – Try clearing the browsing history. Clearing browser history can resolve the issue.

Use another computer: – If the software does not work on the computer system then user can change the computer system. Check if the computer system is compatible with the software requirements.

Antivirus: – Many antiviruses do not allow access to the software due to security reasons. Make sure to disable the antivirus.

Family Tree Maker Mac & Windows Connection Problems

The upgraded version of family tree maker 2019 software has a connection issue with Mac & Windows operating system. Here, we have discussed how to resolve connection issues with Mac & Windows operating systems.

Here are the steps which FTM 2019 users need to follow: – 

Step 1: – Open the family tree maker software. If the software is already open then reopen it.

Step 2: – Users will see a notification that shows “ FTM 2019 Upgrade”. Simply click on it.

Step 3: – The software upgrade will start. Follow the instructions as per guided on the computer screen.

Step 4: – Users have to log in to their ancestry.com account.

Step 5: – User tree is now connected with ancestry.


How do I print my Family Tree Maker?

If a user wants to print a family tree, there are two options through which tree can be printed. The printing pattern of both options is different. 

Pedigree View: – In the pedigree view, user can print the people who are present to date horizontally, younger people on the left and ancestors on the right.

Family View: – In the family view, ancestors are placed on the top, present people on the tree will be shown vertically with younger people on the bottom.


Steps for printing the tree

Here are the steps which users needs to follow to print the tree. Users cannot print the whole tree at once, user needs to print different – different sections of the tree. 


family tree maker internet problem

Check the browser settings first, make sure the browser allows the software to operate. Here are the settings which ftm 2019 user need to follow in Internet Explorer.

Step 1: Open Internet Explorer

Step 2: Click on the “tools” option in the upper side of internet explorer.

Step 3: Select internet options.

Step 4: Select security option.

Step 5: Click on the internet icon.

Step 6: Select the custom level option.

Step 7: Users will see a “reset option”. Select it and change the level to “medium” from “medium-high”.

Step 8: Save the settings. It will ask to verify the settings, press yes.

Step 9: Disable the antivirus. If users are facing problems with disabling antivirus then you can contact us.


How to recover family tree maker files?

We have received many queries where users are unable to recover tree files. 

Family tree maker allows users to take full backup of the software. In case, if the computer system or hard drive crash, user can take a backup of the tree.

Users will find the tree backup option on the software.


Steps to rename tree in family tree maker


Step 1: Open the software.

Step 2: Select “new tree” from the work-space area.


Step 3: In the left lower corner user will see “open a tree” option. Users need to select the tree which needs to be renamed.


Step 4: Click on the “options” button. Click on the “rename tree” in the drop-down menu bar.


Step 5: Rename the tree and fill the required fields.


Step 6: Now, users will see the new name of the tree.


Family tree maker on multiple computers


For using multiple devices, there are two options through which a user can use family tree on multiple computers. They are:  –


The first option is to get multiple licenses so that it can be used on multiple systems.


The second option is to buy a family pack. It allows multiple users to use the family tree maker. It cost $20. 


There are many benefits of the family pack. They are: – 

Users can use the family pack in windows and Mac operating systems at the same time.

It can be used on three computers at the same time.

If user want to buy the family pack, kindly contact us. We are premium remote support service provider for family tree maker. We will help you to buy the family pack.  

Family Tree Maker 2019 Support 

Family tree maker software users can get support free from Mackiev. Users can talk with a live technician over chat. For family tree maker support, users can contact us. We provide support over chat and call.

If you need a technician to fix things for you, you can contact us. We are premium support service provider for family tree maker 2019.


Disclaimer: – We are not Mackiev. We don’t have any kind of relation with Mackiev, Ancestry or any other brand. We are a third-party support service provider for family tree maker 2019. Any use of third party trademarks, brand names, products or services is for reference purpose. We provide family tree maker 2019 remote support over call and chat.

Our Clients

Fast and effective services. My family tree is not sync with ancestry. They made it easy for me.

Jim Caldwell

We love to take family tree services from them. They are so loving and understanding people.

Alice Baggin

Professional peoples with positive vision. They provide service at affordable price.

Reb Bacchus

error: Content is protected !!